Where is my order?
It leaves us
We send orders out within 1 to 3 business days of payment.
You get an email
The day it ships, we email you the carrier and the tracking number. Follow the link in that email.
It reaches you
After that, plan on about 5 to 10 business days for standard delivery.
No tracking email?
Check spam and promotions. If it isn't there, write to support@alderlanegoods.com with your order number, or use our contact page. We reply within one business day. If your package is running late, we will contact the carrier about it.