This page covers the personal information MASONCART LLC handles when you visit alderlanegoods.com or buy from Alder Lane Goods, and what we do with it.
1. What We Get From You
We collect what we need to fill an order and answer you. That comes down to four groups.
- Order details: your name, email, shipping address, billing address and phone number.
- Card details: you type these at checkout and they go to the payment processor. The Your Card Details section below explains how.
- What you send us: emails and anything you put in the contact or cancel forms.
- Connection data: the IP address, browser and page requests our web server sees when you load the site.
You do not make an account with us, so there are no passwords on file. No analytics or ad trackers run here.
2. What We Do With It
We use your details to charge you, pack and send your order, and email you about it.
We also use them to answer your questions, handle returns, refunds and cancellations, and spot fraud.
Tax and accounting rules make us hold on to some records. None of this goes toward advertising.
3. Who Else Sees It
Selling personal information is not something we do, and neither is sharing it for advertising.
A few companies do work for us, and each gets only what that job takes:
- our web host
- our order system and payment processor
- our email sender
- the carrier delivering your parcel
They work on our instructions. Apart from them, your information leaves us only if the law demands it or we need to stop fraud.
4. Your Card Details
Your card details go encrypted to our payment processor, which handles the charge. Alder Lane Goods does not store them. Our order record may show what kind of card it was and its last four digits, so we can find a payment when you ask.
5. How We Protect It
The site runs over HTTPS, so what you type is encrypted on the way to us. We limit who can see order records to the people who need them for the job. No system can be called completely safe. If a breach touches your information, we will tell you as the law requires.
6. How Long We Hold On to It
We retain payment and order records for as long as the tax and accounting rules say. Support messages stay while your question is open, then a reasonable while longer. Ask us to delete your details and we will remove whatever the law lets us remove.
7. Where It Gets Handled
MASONCART LLC is a Wyoming company and this store serves US addresses. Some of the companies that work for us may process information outside the United States. We still handle it the way this page describes.
8. What You Can Ask Us For
Depending on your state, you may have rights over your personal information. California residents have them under the CCPA and CPRA. You can ask us to:
- show what we hold and hand you a copy
- fix a detail that is wrong
- erase anything the law does not make us retain
- opt out of any sale or sharing, though we do neither (see Do Not Sell)
Email support@alderlanegoods.com or call +1 (866) 606-8567. We may ask for an order detail to check the request comes from you. You get an answer within 30 days, and asking will not change your prices or your service.
9. Cookies and Privacy Signals
We set one strictly necessary cookie, __Host-ck, for 90 minutes. Your browser's localStorage keeps your cart under alderlane-cart and your banner choice under alderlane-consent. We run no analytics or ad trackers. We read Do Not Track as a refusal of anything optional, and Global Privacy Control the same way. Details are in the Cookie Policy.
10. Links Away From Here
A link on our site may take you somewhere else, like a carrier's tracking page. Those sites answer to their own privacy rules, and we have no say over them.
11. Minimum Age
You must be 18 to buy from us. We do not knowingly gather details from children or anyone else under 18. If you think someone under 18 has given us details, tell us at support@alderlanegoods.com and we will delete them.
12. When This Page Changes
When we change this policy, we post the new version here with a new date.
13. Reaching Us About Privacy
Alder Lane Goods is operated by MASONCART LLC, a Wyoming limited liability company (Original ID 2026-002100157).
1309 Coffeen Avenue STE 1200, Sheridan, WY 82801
Email: support@alderlanegoods.com
Phone: +1 (866) 606-8567
Support desk: Monday – Friday, 9:00 AM – 6:00 PM EST