Stopping an order
Give us two things: your order number and your order email. What we do next depends on whether it has left us.
It hasn't shipped
We stop it and put all your money back the way you paid.
It has shipped
Let it arrive, then return it and we refund you. Our Refund Policy has the steps.
You can also ask at support@alderlanegoods.com or on +1 (866) 606-8567.